Refund & Cancellation Policy

This Refund & Cancellation Policy ("Policy") applies to all services offered by Zeevron ("we", "us"). By starting an engagement with Zeevron, you confirm that you have read, understood, and agreed to this Policy.

1. How engagements are agreed

Every engagement is scoped and agreed with you directly before any work begins. The scope of work, the fee or monthly figure, and the payment schedule are all confirmed in writing up front. Nothing is charged until those terms are agreed.

2. Fees for work performed

Zeevron provides customised professional services, and dedicated resources, including consultant time, research capacity, and strategic analysis, are allocated as soon as work on an engagement begins. As a result:

• Fees for work that has already been performed are non-refundable once that work has commenced.
• Refunds are not provided on grounds of change of mind, expectation mismatch, delayed client response, client-initiated scope changes, or unused meetings or deliverables.
• Any deposit and instalment terms agreed in writing at the start of the engagement govern what is due and when.

3. Cancellation

Monthly engagements run month to month with no long-term lock-in. You may cancel before the next billing cycle; work already delivered or in progress for the current period remains payable. For one-time engagements, you may choose not to proceed to a later stage of work where the agreed terms allow, and fees for stages not yet begun will not be charged.

Cancellation requests must be communicated in writing through the channels on our Contact page.

4. Nature of customised services

Our services include, but are not limited to, App Store Optimization (ASO), Search Engine Optimization (SEO), Generative Engine Optimization (GEO), growth strategy, competitive intelligence, and go-to-market advisory. Because these are customised and effort-intensive, dedicated resources are committed as soon as an engagement commences, and fees for active or completed work reflect that investment.

5. Questions

If you have any question about this Policy or a specific engagement, reach out through our Contact page and a founder will respond directly.