AI chatbots and voice agents for startups AI Agents and Chatbots
Answer every customer in seconds, on every channel, with a person one tap away.
A monthly engagement that puts AI agents on the front line of support and sales. We build chat, WhatsApp and voice agents grounded in your help content, pricing and policies, connect them to your CRM and helpdesk, and hand every conversation that needs a person to a person. Then we read the transcripts every week and fix what the agent got wrong.
- Website chat
- WhatsApp Business
- Instagram DMs
- Voice and phone
- Intercom
- Zendesk
- HubSpot
- Claude and OpenAI models
What we hear before we start.
Leads message us at night and nobody answers until morning.
Support spends all day on the same twenty questions.
Half our customers want to talk on WhatsApp and we are not there.
What is an AI agent or chatbot for business?
An AI agent or chatbot answers customer questions and completes simple tasks, such as booking a call, qualifying a lead or checking an order, using a language model grounded in your own content. Good ones know their limits and hand over to a person when a question needs one.
Why it matters now.
Buyers expect an answer in minutes, not hours, on the channel they already use. Every unanswered chat or WhatsApp message after hours is a lead or customer quietly going somewhere else.
Most questions repeat. An agent that answers them accurately from your own content, and passes the rest to your team with the context attached, makes support faster and frees people for the conversations that matter.
The work, piece by piece.
Support agents
Answers from your help centre, docs and policies, with sources, and a clean handoff to a person.
Sales agents
Qualify leads, answer pricing questions and book calls straight into your calendar and CRM.
WhatsApp and social
Agents on WhatsApp Business and Instagram DMs, where many customers prefer to talk.
Voice agents
Phone agents for bookings, FAQs and after-hours calls, with call summaries sent to your team.
Guardrails
Clear limits on what the agent can say and do, approval for sensitive actions and no made-up answers.
Weekly review
Transcripts read every week, wrong answers fixed, and resolution rate and handoffs reported.
What the engagement includes.
- Support and sales agent built on your content
- Website chat, WhatsApp, Instagram or voice channels
- CRM, helpdesk and calendar connections
- Handoff rules and guardrails for sensitive topics
- Tested on your real past questions before launch
- Weekly transcript review and monthly results report
- Your help centre, docs, pricing and policies
- Access to your helpdesk, CRM or WhatsApp Business account
- A person or team to receive handoffs
Don’t have everything to hand? Share what you can; we’ll guide you on the rest when we kick off.
We work alongside you month to month, with meetings as you and we agree, for as long as it adds value. Scope and fees are agreed with you before we start.
How the engagement runs.
Map
We read your top questions, transcripts and tickets, and pick the conversations worth automating.
Build
The agent is grounded in your content, connected to your tools and tested on real past questions.
Launch
It goes live on one channel first, with a person watching and a clear handoff.
Improve
Weekly transcript review, fixes and new channels as results hold up.
See what we’d fix before you commit.
Signs it’s time:
- Support or SDR roles being hired to answer the same questions
- Slow or no replies on chat, WhatsApp or Instagram
- A help centre that answers questions nobody can find
The teardown covers:
- The questions your customers ask most, and how many an agent could answer
- How fast you reply today on chat, WhatsApp and email
- The first agent we would launch, and on which channel
Check it yourself, free.
AI bot & agent log analyzer
Upload a server log and see which AI crawlers, fetchers and agents read your site, which pages they want, and where your firewall turns them away. Runs in your browser.
AI agent form checker
Paste a form's HTML and see whether an AI agent can understand and fill it: field names, autocomplete, buttons, honeypots and CAPTCHAs. Runs in your browser.
AI citability checker
Paste a page and see how easy it is for ChatGPT, Perplexity and AI Overviews to quote: a direct answer, statistics, sources, quotes, dates and prompt fit. Every check links to its evidence.
AI agents and chatbots FAQ.
Will the chatbot make things up?
We ground the agent in your own content, tell it to say when it does not know, and test it on your real past questions before launch. Anything outside its limits goes to a person.
Can it work on WhatsApp?
Yes. We build agents for WhatsApp Business as well as website chat, Instagram DMs and phone, depending on where your customers talk to you.
Do you build voice agents?
Yes, for bookings, common questions and after-hours calls. Every call gets a summary sent to your team, and callers can ask for a person.
How is this different from AI workflow automation?
Agents and chatbots talk to your customers. AI workflow automation runs the internal work behind the scenes. Many clients start with one and add the other.
Go deeper.
What is Assistive Agent Optimization (AAO)?
Search moved from links to answers. It is now moving from answers to actions. AAO is the work of making sure an AI agent can find you, understand you and finish the task with you.
How to write help center pages that AI assistants cite.
When someone asks ChatGPT how to do something with your product, it needs a page to quote. Since August, it is more likely to look on your own domain for one. Most help centers aren't built to be found.
Works well alongside.
Outbound lead generation
Researched messages to the right people, one real reason at a time.
AI workflow automation
Hand the repetitive work to AI workflows, and keep people on the decisions.
Full Growth Engagement
Any three or more services, plus strategy, run as one plan by one team.
Ready when you are.
Tell us about your product and what you want from AI Agents and Chatbots. A founder replies within one business day.