Case studies/Confidential client · ASO

Scaling a large app: 31.7% listing conversion at 440K MAU.

An established app with a multi-hundred-thousand user base across many countries. Our ASO work on store-listing conversion, ratings and technical health nearly doubled the default listing conversion and lifted the rating while growing an already-large base.

By Gyan Vardhan Chauhan, Founder, Zeevron5 min read
440K+Monthly active users
4.66★Average rating
31.7%Top listing conversion
0.23%Crash rate

This client operates a large, established app with a multi-hundred-thousand monthly active user base across many countries. Our ASO mandate covered store-listing conversion, ratings and reviews strategy, and ongoing technical health, the levers that protect and grow installs at scale.

A growing, retained user base

Monthly active users climbed steadily from roughly 400K toward 440K over the window, growth on an already-large base, which is the hardest kind to move. A rising MAU line while ratings improved means new users were arriving and existing users were staying.

Store-listing conversion nearly doubled

The market-specific custom listing converts at 31.7% from 1.7M visitors, nearly double the 18.7% default-listing rate. This is ASO working at the listing level: tailored creative and metadata for the core audience turn far more store visits into installs, at no media cost.

Ratings and technical health, the compounding half of ASO

Average rating improved to 4.66★ across 1,700+ ratings in the core language base. Replying to reviews lifted the updated rating by +1.62★ on average, versus +0.67★ for reviews left unanswered. Meanwhile crash rate (0.23%) and ANR rate (0.13%) sat comfortably below Google's bad-behavior thresholds, so the app was never down-ranked for instability. Keeping vitals green is the quiet half of ASO: it protects the ranking and conversion gains from being eroded by technical penalties.

From the console

The dashboards behind the numbers.

Client identity is withheld under NDA. The console is not.

play.google.com/consoleReal console
Store listings: the market-specific custom listing converting at 31.7% from 1.7M visitors, against 18.7% on the default.
Store listings: the market-specific custom listing converting at 31.7% from 1.7M visitors, against 18.7% on the default.
play.google.com/consoleReal console
Monthly active users climbing from roughly 400K toward 440K over the window.
Monthly active users climbing from roughly 400K toward 440K over the window.
play.google.com/consoleReal console
Reviews analysis: replied reviews recovered +1.62 stars on average, against +0.67 for reviews left unanswered.
Reviews analysis: replied reviews recovered +1.62 stars on average, against +0.67 for reviews left unanswered.
play.google.com/consoleReal console
Android vitals: crash rate 0.23% and ANR 0.13%, both comfortably under Google's bad-behavior thresholds.
Android vitals: crash rate 0.23% and ANR 0.13%, both comfortably under Google's bad-behavior thresholds.

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